Orders cannot be canceled once they have been placed. In the event of damaged, defective, or returned goods, any refund due will be processed after deducting applicable shipping charges.
If you wish to cancel your order, you must notify the Company within 12 hours of receiving your order confirmation by phone and provide your order number. Cancellation requests received after this period will not be accepted. If any refund will be approved, the refund will credited to the original payment method within 5-7 working days.
The Company reserves the right to cancel an order if a product becomes unavailable or cannot be supplied due to circumstances beyond our control. In such cases, any amount paid will be refunded in full.
We may also cancel orders that are suspected to be fraudulent or that violate our website’s terms and conditions. Customers involved in fraudulent activities may have their orders canceled and may be restricted from placing future orders.
If an incorrect item is delivered, you have the right to refuse delivery and will receive a full refund. In cases where only part of an order can be fulfilled, we will notify you and either offer a replacement for the unavailable items or process a refund for those items. You may also choose to decline a partial order before delivery and receive a refund.
